Privacy Policy
Effective Date: November 12, 2025
Bridge to Home, SCV considers client privacy and security a top priority. This Privacy Policy explains our practices, policies, and procedures related to our website located at Bridge to Home, as well as any other websites that reference this Privacy Policy (collectively, the “Websites”). It outlines the types of personal information we collect, how we use that information, with whom it may be shared, and the choices available to you.
This Privacy Policy applies only to our online information-gathering practices conducted on our Websites. It does not apply to offline activities or to websites that do not reference this Privacy Policy.
How to Contact Us
If you have questions about this Privacy Policy, need assistance related to your personal information, or would like to request removal from our database, please contact us at:
Email: ap@btohome.org
Mail:
Bridge to Home, SCV
PO Box 802978
Santa Clarita, CA 91380
Information We Collect
1. Personal Information You Provide
“Personal Information” means information that is linked or reasonably linkable to an identified or identifiable natural person. It does not include de-identified or publicly available information.
You may provide the following types of Personal Information:
Email Sign-Ups / Newsletters / Content Resources
If you opt to sign up for newsletters or content feeds, we may collect your name and email address.
Accounts & Profiles
When you create an account, we may collect your name, title/role, email address, physical address, interests, and demographic information.
Contact Us / Feedback / Requests for Quotes
When contacting us for more information, asking questions, or requesting support, you may be asked to provide personally identifiable information.
Blogs
If you comment on blog posts hosted on our Websites, we may collect your name and email address.
Donations
If you choose to make a donation through our Websites, we may collect your name, phone number, home address, and payment information. Credit card information is used solely to process your donation (or recurring donations, if selected) and will not be stored or used for any other purpose.
Online Purchases
If you make a purchase through our Websites, we may collect your name, shipping address, and payment information. Payment data is used only to process your transaction and is not stored by Bridge to Home, SCV.
How We Use Personal Information
We may use the information we collect for the following purposes:
To provide and operate the Websites and related services (including services or functionality enabled by artificial intelligence).
To personalize your experience and better respond to your needs.
To optimize, improve, and maintain our services, including developing new features or tools.
To improve customer service and respond effectively to support needs.
To respond to your requests, questions, and feedback.
To communicate with you regarding updates, announcements, alerts, and administrative messages.
To send marketing and promotional communications, as permitted by law. You may opt out at any time (see “Opt-Out” section below).
To comply with applicable laws, legal requests, or government inquiries.
For compliance, fraud prevention, and safety, including protecting rights, enforcing terms, and investigating fraudulent or harmful activity.
To improve or develop services, including combining Personal Information with machine-learning tools (with your consent when required).
You grant Bridge to Home, SCV a non-exclusive, worldwide, royalty-free, sublicensable license to utilize any feedback or suggestions you provide for improvements to our services.
How We Protect Your Information
We use a variety of industry-standard security measures to protect your Personal Information when it is entered, submitted, or accessed.
However, no security system is completely secure, and we cannot guarantee absolute protection of your data.
Third-Party Websites
Our Websites may contain links to third-party sites such as Facebook, Instagram, X (Twitter), YouTube, or other resources.
Unless otherwise stated:
We are not affiliated with these websites.
We do not control their privacy practices.
We encourage you to review their privacy policies before providing any information.
We are not responsible for their content, services, or data practices.
Opting Out of Marketing Communications
You may unsubscribe from newsletters or marketing emails by clicking the unsubscribe link in any email or by contacting us at:
Email: cNewsletter — Bridge To Home
Mail: PO Box 802978, Santa Clarita, CA 91380
Do We Share Personal Information?
We do not share your Personal Information with third parties without your consent, except in the following circumstances:
Affiliates
We may share information with our corporate parent, subsidiaries, and affiliates consistent with this Privacy Policy.
Service Providers
We may share information with third-party vendors who assist with hosting, analytics, marketing, customer support, or AI-enabled services. These providers may not use your Personal Information to train AI models (except where obtained from IRS Form 990 filings).
Professional Advisors
We may share information with legal, financial, and professional advisors as needed.
Compliance, Fraud Prevention & Safety
We may disclose information to law enforcement or authorities to protect rights, investigate fraud, or comply with legal obligations.
Business Transfers
In the event of a merger, sale, reorganization, or other business transaction, Personal Information may be transferred to the successor entity.
Access, Correction, or Deletion of Personal Information
You may request access to, correction of, or deletion of your Personal Information, or request that we stop processing your information, by contacting:
We will respond within a reasonable timeframe.
Data Retention
We retain Personal Information for as long as your account is active or as necessary to provide services.
We may retain certain data for legal or record-keeping purposes.
If you wish to cancel your account or request discontinuation of services, please contact:
Transfers of Personal Information to Other Countries
Our Websites are hosted in the United States and governed by U.S. law.
If you access the Websites from outside the U.S., your Personal Information may be transferred to, processed, and stored in the U.S., where data laws may differ from those in your country.
Children’s Privacy
We do not knowingly collect, use, or disclose Personal Information from children under 16.
If you believe a child under 16 has provided Personal Information to us, please contact us so we can promptly address the situation.
Your Privacy Rights
You will not be discriminated against for exercising your privacy rights.
To exercise your rights, please contact:
Your request must:
Provide sufficient information to verify your identity or authority.
Describe your request in detail.
Include a release of information from the individual, if applicable.
Verification
We may require additional information to verify your identity. If we cannot verify your identity, we may deny the request and will notify you in writing.
Appeals
If your request is denied and you have the right to appeal, we will inform you of the appeal process.
You may also lodge a complaint with a regulatory agency; however, we encourage you to contact us first so we can address your concerns.
Changes to This Privacy Policy
We may modify this Privacy Policy at any time. When changes are made, we will:
Update the effective date
Post the revised policy on our Website
Notify you via email or other appropriate method if required by law
Your continued use of the Website indicates acceptance of the updated Privacy Policy.